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TECHNICAL SUPPORT INFORMATION

We provide technical support for our Easy-Scout and Athletic Equipment Manager products.  Support for Playmaker Pro is provided by the product's publisher.

 

Complete our Contact Form to request assistance and/or ask questions about the use of our supported products. Be sure to include your contact information, including an email address. If the purchaser was a school, be sure to include that information as well. We will either respond directly, or forward the support request to the publisher.

 

"Call back" Telephone Support is provided for a limited time after purchase for the current versions of the products that we publish (see above). Telephone support can be requested by completing the Contact Form .

 

Online, Remote Support is sometimes used by us at our discretion to supplement email and telephone support, for the products that we publish.

 

SELF-HELP RESOURCES

 

We provide instructional and technical reference resources for the products that we publish. Manuals, online and offline help files, and video tutorials are among the types of self-help resources that are available. Information for accessing our self-help resources is provided when a product is purchased or a Free Trial version is requested.

 

FREE TRIAL VERSIONS

 

We have Trial Versions available for all of the products that we publish (Easy-Scout, Athletic Equipment Manager and Easy-Recruiter).  It is a good idea to review the System Requirements and Compatibility information about a product before considering a purchase or requesting a Free Trial.

 

We strongly recommend requesting a Free Trial version, installing it, and using it before purchasing one of these products.  In addition to ensuring that a product will install and work on a particular computer, Trial Versions include instructional and technical reference resources, incluidng User Manuals, online help files, and video tutorials.